TS-200071 - Tender for a Framework Agreement on the delivery of Enterprise Service Management related services

The contracting authority (Danmarks Nationalbank) is the central bank of Denmark, which is an independent self-governing institution established by law. Danmarks Nationalbank's purpose is to ensure stable prices, safe payments and a stable financial system. This contract notice intends to establish a Services Framework Agree-ment with a Service Provider on the delivery of Enterprise Service Man-agement related Services. The existing Enterprise Service Management is based on ServiceNow (“DN ServiceNow”), and it went live in production June 2018 and marked the go-live of the first PaaS solution in Danmarks Nationalbank. Users on the platform are comprised of personnel from the Customer as well as personnel from external service providers contracted to handle services on an array of platforms. The Customer currently has four instances: DEV, TEST, PREPROD and PROD and also intends to keep these going forward.

14/02/2022 12:00:00

72000000-5  IT services: consulting, software development, Internet and support
48000000-8  Software package and information systems
72200000-7  Software programming and consultancy services
72220000-3  Systems and technical consultancy services
72253000-3  Helpdesk and support services
72260000-5  Software-related services