201865003.001.110 - BZ EA - EU Concession award procedure Outsourcing Consular Services

More than 1 million Dutch nationals live and work worldwide outside of the Netherlands. Each year, the Dutch make around 25 million trips abroad, and hundreds of thousands of visa applications are submitted by non-Dutch nationals, including foreign tourists, business travellers and students who wish to come to the Netherlands. The ministry, which bears primary responsibility for the processes that make this possible, works with partners within central government and with various other stakeholders to provide an effective service throughout the world for all these global citizens. We are available 24/7 and are always connected. The ministry provides Consular Services through its network of 140 diplomatic missions and delivers consular services via a network of 129 locations managed by external service providers. To further improve services for Dutch citizens and third-country nationals the Ministry wishes to extend the network as well as outsource more products. This is in line with the ministry’s consular policy strategy. This document defines the division of Consular Services into 4 Lots comprising all countries as (potential) locations for Application Centres. Next to the visa and travel document services, the ministry intends to outsource certain Consular Services. Not all Consular Services will be outsourced to all Application Centres and not all Consular Services will be outsourced from the start of the contract.

Servicios

27/06/2025 15:00:00

75211110-2  Consular services
75211000-8  Foreign-affairs services
75210000-1  Foreign affairs and other services